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Chapter 8: Troubleshooting
269
• Highlight Rebuild and press Enter to rebuild the array after you replace the
failed disk drive
For more information, see “Critical & Offline Disk Arrays” on page 286.
WebPAM PROe Reports a Problem
WebPAM PROe aids in troubleshooting your logical drives and enclosure by
continuous monitoring and reporting to the User in the following ways:
• Displays yellow !s red Xs in Tree View (above)
• Sends email messages, per your configuration
• Displays popup messages, per your configuration (above)
- M200f, M200i, M200p 1
- Copyright 2
- Trademarks 2
- Recommendations 2
- Contents 3
- Overview 10
- Controller 11
- Features and Benefits 12
- Chapter 1: Introduction 13
- Specifications 14
- M300f/i/p, M200f/i/p 16
- FCC Statement 17
- Chapter 2: Installation 19
- VTrak M500f 20
- Install Disk Drives 24
- WARNING: 25
- Counter-sink screws only 25
- Drive Numbering 26
- FC 1 FC 2 28
- SCSI Direct Attached Storage 32
- Connect the Power 34
- Chapter 3: Setup 37
- M200f/p) 38
- Management Port 41
- VTrak Setup with WebPAM PROe 49
- Language Selection 52
- Create a Disk Array 53
- Additional Logical Drives 62
- Log-out of WebPAM PROe 62
- Log-in/Log-out 69
- 4. Click the Login button 70
- Graphic User Interface 72
- Item Function 73
- Storage Network 74
- Contact Us 74
- Tree View 75
- Subsystems 76
- Subsystem 77
- Subsystem Events 78
- Background Activities 79
- Scheduler 80
- Administrative Tools 83
- User Information 84
- User Settings – Administrator 84
- User Settings – User 84
- User Event Subscription 85
- User Password – Administrator 87
- User Password – Users 87
- Create a User 87
- Delete a User 88
- Fibre Channel Port 92
- Fibre Channel Port Settings 92
- Fibre Channel Statistics 93
- Fibre Channel SFP 94
- VTrak M-Class Product Manual 100
- SCSI Management 103
- SCSI Target Information 104
- Storage Services 105
- LUN Map – SCSI 107
- Software Management 108
- Web Server 110
- Firmware Update 118
- Restore Factory Defaults 118
- Clear Statistics 119
- Shutdown and Restart 119
- Monitor the Shutdown 120
- Restart the Subsystem 120
- Monitor the Restart 120
- Controllers 121
- Controller Statistics 124
- Controller Settings 124
- Enclosures 125
- Enclosure 127
- Physical Drives 130
- Physical Drives Settings 131
- Physical Drive 132
- Physical Drive Settings 134
- Disk Arrays 136
- Create a Disk Array – Express 137
- Delete a Disk Array 140
- Disk Array 141
- Disk Array Status 142
- Disk Array Settings 143
- Create a Logical Drive 143
- Delete a Logical Drive 145
- Disk Array Migration 145
- Disk Array Rebuild 146
- Transition 148
- Logical Drives 149
- Logical Drive Status 150
- Logical Drive 151
- Logical Drive Settings 152
- Logical Drive Initialization 153
- Logical Drive Synchronization 154
- Logical Drive PDM 155
- Logical Drive Check Table 155
- Spare Drives 158
- Create Spare Drive 159
- Delete Spare Drive 160
- Spare Drive 161
- Spare Drive Settings 162
- Logical Drive Summary 163
- VTrak Status Indicators 165
- Drive Status Indicators 167
- Audible Alarm 168
- CLU Connection 169
- Exit the CLU 171
- CLU Function Map 172
- C, continued 173
- E, continued 174
- I, continued 175
- L, continued 176
- P, continued 177
- S, continued 179
- U, continued 180
- Quick Setup 181
- Subsystem Management 181
- System Date and Time 182
- Controller Management 182
- Physical Drive Coercion 183
- Enclosure Management 184
- Enclosure Status 184
- Enclosure Settings 185
- Batteries 186
- Physical Drive Management 187
- Command Queuing 188
- Advanced Information 188
- Physical Drive Statistics 188
- Locate Physical Drive 189
- Disk Array Management 190
- Advanced 191
- Disk Array Information 193
- Migration 194
- Predictive Data Migration 194
- Locate Disk Array 195
- Logical Drive Management 196
- Logical Drive Information 197
- Locate Logical Drive 198
- Network Management 199
- Fibre Channel Management 200
- Port Settings 201
- Port SFP 201
- Fibre Channel Initiators 202
- Sessions 204
- Add a CHAP 205
- Delete a CHAP 205
- Background Activity 207
- Background Activity Settings 208
- Background Activities List 208
- Event Viewer 209
- Spare Drive Management 210
- LUN Mapping (SCSI) 212
- User Management 213
- Password 214
- Webserver 216
- SNMP Trap Sinks 218
- Netsend Recipients 219
- Flash through TFTP 220
- Restart over Serial 222
- Firmware Update – WebPAM PROe 225
- Restart VTrak 226
- Firmware Update – CLU 227
- Chapter 6: Maintenance 229
- Replace SEP – M500f/i/p 243
- Introduction to RAID 247
- RAID 0 – Stripe 248
- RAID 1 – Mirror 249
- RAID 1E – Enhanced Mirror 250
- RAID 10 – Mirror + Stripe 252
- RAID 50 Axles 253
- Choosing a RAID Level 255
- Advantages Disadvantages 256
- Stripe Size 258
- Sector Size 258
- Cache Policy 259
- Capacity Coercion 260
- Initialization 261
- Hot Spare Drive(s) 261
- RAID Level Migration 262
- Increase Redundancy 263
- Capacity Performance Add Lose 263
- Create a New Logical Drive 264
- Current LD Size 264
- Maximum LD 264
- Expansion Size 264
- Media Patrol 265
- Automatic Transition 268
- Manual Transition 268
- Chapter 8: Troubleshooting 269
- LEDs Display Amber or Red 270
- CLU Reports a Problem 276
- WebPAM PROe Reports a Problem 277
- Event Notification Response 279
- Event Action 280
- When a Disk Drive Fails 294
- With a Hot Spare Drive 294
- Without a Hot Spare Drive 295
- Rebuild Operation 295
- Enclosure Problems 297
- Connection Problems 300
- Serial Connections 301
- Network Connections 302
- Chapter 9: Support 305
- Contact Technical Support 307
- United States 308
- Europe, Africa, Middle East 308
- Attn: Technical Support 309
- Limited Warranty 310
- Returning Product For Repair 311
- 1 2 3 4 5 313
- SNMP MIB Files 314
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