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Strona 1 - TX2200, TX2300

FASTTRAK TX2200, TX2300USER MANUALVersion 3.2

Strona 2 - Recommendations

FastTrak TX2200, TX2300 User Manual4Supports multiple logical disks TX2200 and TX2300 support up to 2 logical disks.Supports online logical disk expan

Strona 3 - Contents

FastTrak TX2200, TX2300 User Manual94JBOD – Single DriveAn alternative to RAID, JBOD capacity is equal to the size of the disk drive itself. JBOD appe

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Chapter 6: Technology95RAID 1Recommended Applications for RAID 1• Accounting•Payroll•Financial• Any application requiring very high availabilityJBODRe

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FastTrak TX2200, TX2300 User Manual96Other Logical Drive FeaturesStripe Block SizeThe stripe block size value can be set to 32 KB, 64 KB, and 128 KB.

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Chapter 6: Technology97See “Logical Drive Migration and Expansion” on page 74.Expansion takes place on an existing Functional logical drive without di

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FastTrak TX2200, TX2300 User Manual98JBODMigration is not available for JBOD. Delete the JBOD to make it an unassigned physical drive. See “Delete a L

Strona 8 - FastTrak TX Series

99Chapter 7: Support• Frequently Asked Questions• Pre-Installation, below• Motherboard Issues (page 100)• System CMOS Issues (page 100)• Drive Issues

Strona 9 - Key Features and Benefits

FastTrak TX2200, TX2300 User Manual100allows you to control the assignment of these resources, you may be able to remedy the problem by: • Changing th

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Chapter 7: Support101Drive IssuesCan I add a drive to a FastTrak disk array via hot-swap and dynamically adjust the disk array size?Yes. The FastTrak

Strona 11 - Chapter 1: Introduction

FastTrak TX2200, TX2300 User Manual102What system BIOS setup settings do I use for the drives on the FastTrak?None. The drives on the FastTrak TX Seri

Strona 12 - Specifications

Chapter 7: Support103The disk array constantly goes critical or offline during reboot.This condition may occur when the Master Boot Record (MBR) of on

Strona 13 - Chapter 2: Installation

Chapter 1: Introduction5CompatibilityFeatures BenefitsComplies with PCI v2.3 Local Bus standardProvides highest level of hardware compatibility.Compli

Strona 14 - Install the FastTrak Card

FastTrak TX2200, TX2300 User Manual104controller that loads the original Master Boot Record (MBR) and then has a problem translating it or the Operati

Strona 15 - Install the Disk Drives

Chapter 7: Support105How can I change the boot sequence between a PCI SCSI card and the FastTrak disk array?Since all PCI devices are PnP, it is diffi

Strona 16 - FastTrak

FastTrak TX2200, TX2300 User Manual106Contact Technical SupportPromise Technical Support provides several support options for Promise users to access

Strona 17 - Create Your Logical Drive

Chapter 7: Support107GermanyItalyTaiwan E-mail Support e-Support On-LineFax Technical Support +49 (0) 2 31 56 76 48 - 29Attn: Technical SupportPhone T

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FastTrak TX2200, TX2300 User Manual108China E-mail Support e-Support On-LineFax Support+86-10-8857-8015 Attn: Technical SupportPhone Support +86-10-88

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Chapter 7: Support109Limited WarrantyPromise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the produ

Strona 20 - WebPAM Installation

FastTrak TX2200, TX2300 User Manual110No other document, statement or representation may be relied on to vary the terms of this limited warranty.Promi

Strona 21 - Install WebPAM

Chapter 7: Support111Return Product For RepairIf you suspect a product is not working properly, or if you have any questions about your product, conta

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FastTrak TX2200, TX2300 User Manual112You are responsible for the cost of insurance and shipment of the product to Promise. Note that damage incurred

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113Appendix A: Partition and FormatIn order for your operating system to recognize and work with the disk drives attached to your FastTrak TX Series R

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FastTrak TX2200, TX2300 User Manual6Specifications• Low-profile printed circuit board• PCI Slot 33 MHz or 66 MHz• Controller card dimensions (HWD):2.2

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FastTrak TX2200, TX2300 User Manual1143. Click the Next button to start the Wizard.4. In the following windows, select Disk 1 to Initialize. Do not se

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Appendix A: Partition and Format1156. Click the Next button to start the wizard.7. In the following windows, do the following actions. Click Next to m

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FastTrak TX2200, TX2300 User Manual116When formatting is complete, your disk array will appear as a hard drive in the Disk Management window (above) a

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117Appendix B: Upgrades• BIOS and Firmware Upgrade (page 117)• Software Driver Upgrade (page 119)• WebPAM Upgrade (page 122)BIOS and Firmware UpgradeF

Strona 29 - Chapter 3: Install Drivers

FastTrak TX2200, TX2300 User Manual118Step 3: Install the BIOS Package1. Boot your PC from the DOS-bootable diskette.2. When the A:\> prompt appear

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Appendix B: Upgrades119Software Driver UpgradeFollow this procedure to upgrade the FastTrak software drivers on your PC or server.Step 1: PreparationY

Strona 31 - Windows Server 2003

FastTrak TX2200, TX2300 User Manual120Step 3: Install the Software DriversWindows Server 2003, XP and 2000 1. Insert the FastTrak Driver diskette in t

Strona 32 - Confirm Installation

Appendix B: Upgrades121SuSE Linux ES 9.01. Insert FastTrak Driver diskette into the floppy drive. 2. Log in as root. 3. Run mount /dev/fd0 /media/flop

Strona 33 - Windows XP

FastTrak TX2200, TX2300 User Manual122WebPAM UpgradeFollow this procedure to upgrade the WebPAM Software on your PC or server.Step 1: Download the Web

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7Chapter 2: Installation• Unpack Your FastTrak Card (below)• Install the FastTrak Card (page 8)• Install the Disk Drives (page 9)• Create Your Logical

Strona 35 - Windows 2000

FastTrak TX2200, TX2300 User Manual8Install the FastTrak Card The FastTrak TX2200 or TX2300 Serial ATA RAID card fits into any available PCI slot on y

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Chapter 2: Installation93. Fasten the controller card bracket to the system’s frame.4. Attach your system case’s 2- or 4-pin LED cable to the LED conn

Strona 37 - Chapter 4: FastBuild™ Utility

FastTrak TX2200, TX2300 User Manual10 2. Attach one SATA data cable to each disk drive. Then attach the other ends of the cables to the connectors on

Strona 38 - Main Menu

Chapter 2: Installation11Create Your Logical DriveYou will now use the onboard FastBuild BIOS utility to create a logical drive with the attached driv

Strona 39 - View Drive Assignments

FastTrak TX2200, TX2300 User Manual124. Press the arrow keys to highlight an logical drive number you want to define and press Enter to select it. The

Strona 40 - Create a Logical Drive

Chapter 2: Installation13• Fast Init erases the Master Boot Record (MBR) of the physical drives when this feature is set to ON.• Stripe Block Size. Pr

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FastTrak TX2200, TX2300 User ManualiiCopyright© 2007 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Tech

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FastTrak TX2200, TX2300 User Manual14WebPAM InstallationWebPAM installation software will install two major components:• Utility Server – WebPAM RAID

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Chapter 2: Installation15Java Runtime EnvironmentIf you are planning to use other applications that rely on JRE or JDK, always install them first befo

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FastTrak TX2200, TX2300 User Manual164. When the Run or Display? dialog box appears, click Run in Terminal.After several moments, the Terminal window

Strona 45 - Delete Logical Drive

Chapter 2: Installation176. When the License Agreement appears (above), click the “I accept the terms of the license agreement” option. Then click the

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FastTrak TX2200, TX2300 User Manual18If you change your mind and want the default location, click on the Back button, then the Next button.Click the N

Strona 47 - Controller Configuration

Chapter 2: Installation199. When the Select Options screen appears (above), you have the option of choosing Local Monitoring Only.• If you check this

Strona 48 - Logical Drive Problems

FastTrak TX2200, TX2300 User Manual2010. When the Ready to Install screen appears (above), click the Install button.11. When the Install Complete scre

Strona 49 - Chapter 5: WebPAM

Chapter 2: Installation21 This completes the WebPAM installation. Go to“Chapter 5: WebPAM” on page 43 for information about using WebPAM.ImportantRegi

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FastTrak TX2200, TX2300 User Manual22

Strona 51 - User Management

23Chapter 3: Install Drivers• Make a Driver Installation Diskette, page 24• Windows Server 2003• New, page 25• Existing, page 26• Confirm, page 26•Win

Strona 52 - Event Notification

iiiContentsChapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1About This Manual . . . . . . . . . . .

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FastTrak TX2200, TX2300 User Manual24Make an Installation Floppy DisketteThis procedure requires one write-enabled blank 3.5-inch diskette.1. Place yo

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Chapter 3: Install Drivers25Windows Server 2003 New InstallationThe following details the installation of the FastTrak TX Series RAID Controller drive

Strona 55 - Change a User’s Password

FastTrak TX2200, TX2300 User Manual26Existing InstallationAfter installing the FastTrak TX Series RAID Controller card and rebooting your system, Wind

Strona 56 - Change a User’s Email Address

Chapter 3: Install Drivers27Windows XPNew InstallationThe following details the installation of the FastTrak TX Series RAID Controller drivers while i

Strona 57 - Change a User’s Access Rights

FastTrak TX2200, TX2300 User Manual28Existing InstallationAfter installing the FastTrak TX Series RAID Controller card and rebooting your system, Wind

Strona 58 - Right Meaning

Chapter 3: Install Drivers29Windows 2000New InstallationThe following details the installation of the FastTrak TX Series RAID Controller drivers while

Strona 59 - Host Management

FastTrak TX2200, TX2300 User Manual30Existing InstallationAfter installing the FastTrak TX Series RAID Controller card and rebooting your system, Wind

Strona 60 - Utility Configuration

31Chapter 4: FastBuild™ UtilityFastTrak BIOSThe FastTrak BIOS is a built-in component of the FastTrak TX Series RAID Controller card.When the FastTrak

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FastTrak TX2200, TX2300 User Manual32Offline – The logical drive is no longer operational and the FastBuild utility cannot rebuild it. You must identi

Strona 62 - Controller

Chapter 4: FastBuild™ Utility33View Drive AssignmentsFrom the Main Menu screen, press 1 to see the View Drive Assignments screen (below). This screen

Strona 63 - Controller Settings

FastTrak TX2200, TX2300 User ManualivChapter 4: FastBuild™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31FastTrak BIOS . . .

Strona 64 - Controller Schedule

FastTrak TX2200, TX2300 User Manual34Create a Logical DriveTo a create a RAID 1 logical drive using the Create and Duplicate option, see “Create a Log

Strona 65 - Controller Lock

Chapter 4: FastBuild™ Utility35See “Introduction to RAID” on page 91 for more information.4. Press the arrow keys to move to the next option. Option c

Strona 66 - Physical Drives

FastTrak TX2200, TX2300 User Manual36When the logical drive is created, the Define LD Menu displays with the new logical drive. Create a Logical Drive

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Chapter 4: FastBuild™ Utility37The Define LD Menu for the logical drive number you selected will next appear (below).3. In the Define LD Menu section,

Strona 68 - Physical Drive Information

FastTrak TX2200, TX2300 User Manual38The Source Disk Selection screen displays: 8. In the Source Disk Selection screen, press the arrow keys to highli

Strona 69 - Physical Drive Media Patrol

Chapter 4: FastBuild™ Utility39When the logical drive is created, the Define LD Menu displays with the new logical drive. Delete Logical DriveTo delet

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FastTrak TX2200, TX2300 User Manual40 2. Highlight the logical drive you wish to delete and press the Del key or Alt-D. The Delete LD Menu for the sel

Strona 71 - Physical Drive Bad Sector Log

Chapter 4: FastBuild™ Utility41Controller ConfigurationFrom the Main Menu screen, press 4 to display the Controller Configuration Options screen (belo

Strona 72 - Locate a Physical Drive

FastTrak TX2200, TX2300 User Manual42Logical Drive ProblemsWhile disk drives are highly reliable, on occasion a disk drive can fail. Fault-tolerant (R

Strona 73 - Logical Drives

43Chapter 5: WebPAMWebPAM is a RAID management software application. If you have not installed WebPAM on your PC, see “WebPAM Installation” on page 14

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ContentsvChapter 5: WebPAM, continuedLogical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Logical Drive

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FastTrak TX2200, TX2300 User Manual44Note that the IP address shown above applies to a log-in at the Host PC. When you log in over a network, you will

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Chapter 5: WebPAM45Log-out of WebPAMThere are two ways to log out of WebPAM PRO:• Close your browser window•Click Logout on the WebPAM banner (below)A

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FastTrak TX2200, TX2300 User Manual46This will be the User’s login name.4. Type the user’s display name into the Display Name field. This could be the

Strona 78 - Logical Drive Information

Chapter 5: WebPAM47The image above was shortened to fit into the available space.4. Check the boxes of the notification events that you want to have r

Strona 79 - Logical Drive Settings

FastTrak TX2200, TX2300 User Manual48Event Notification Severity LevelsInformation EventsDisk Plugged InDisk BSL UpdateDisk BSL ClearedDisk Error Fixe

Strona 80 - On Demand

Chapter 5: WebPAM49Delete a User1. In Tree View, click on the User Management icon.2. Click on the Delete tab.3. Check the box to the left of the us

Strona 81 - Scheduled

FastTrak TX2200, TX2300 User Manual504. Type a new password in the New Password field.5. Retype the new password in the Retype Password field.6. Click

Strona 82 - Cancel a Schedule

Chapter 5: WebPAM513. Type a new email address in the Email field.4. Click the Submit button.Change a User’s Access RightsIn WebPAM, the Administrator

Strona 83 - Logical Drive Rebuild

FastTrak TX2200, TX2300 User Manual524. Under Host User Rights, check the boxes to select rights for this user. 5. Uncheck the boxes of rights to be

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Chapter 5: WebPAM53Host ManagementThis function provides information only. There are no user settings. To access Host Management:1. Under Administrati

Strona 85 - Automatic Rebuild

FastTrak TX2200, TX2300 User ManualviChapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99Frequently As

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FastTrak TX2200, TX2300 User Manual54Utility ConfigurationUse this function to make email settings for WebPAM and also to set the refresh interval for

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Chapter 5: WebPAM55FastTrakThe FastTrak–Information tab displays a photograph of the FastTrak TX Series RAID Controller card installed in your system.

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FastTrak TX2200, TX2300 User Manual56Controller• Controller Information (below)• Controller Settings (page 57)• Controller Schedule (page 58)• Control

Strona 89 - Logical Drive Activation

Chapter 5: WebPAM57Controller SettingsClick on the Settings tab to access controller settings.• Rates – Allocates system resources between the backgro

Strona 90

FastTrak TX2200, TX2300 User Manual58Choose an interval from the dropdown menu. The range is 0 to 120 seconds. A setting of 0 seconds disables the pol

Strona 91 - When a Disk Drive Fails

Chapter 5: WebPAM591. Go to its function tab under the Physical Drive icon or Logical Drive icon.2. Under Schedule, click the Disable option.Contr

Strona 92 - Rebuild Your Logical Drive

FastTrak TX2200, TX2300 User Manual60Physical DrivesPhysical Drive ViewTo access Physical Drive View, click on the Physical Drive View icon in Tree

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Chapter 5: WebPAM61Patrol encounters a suspect sector, it will attempt to regenerate the data and write to the suspect sector. If the write operation

Strona 94 - Enclosures

FastTrak TX2200, TX2300 User Manual62Physical Drive InformationTo access information about a physical drive:1. Click on the Physical Drive View icon

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Chapter 5: WebPAM63• Ultra DMA Mode – The UDMA mode in which this physical drive currently operates.• S.M.A.R.T. Status – SMART, an acronym for Self-M

Strona 96 - Spare Drives

1Chapter 1: Introduction• About This Manual, below• Overview (page 2)• FastTrak TX Series (page 2)• WebPAM Software (page 3)• Key Features and Benefit

Strona 97 - Chapter 6: Technology

FastTrak TX2200, TX2300 User Manual64Unlike Synchronization and Redundancy Check, Media Patrol is concerned with the condition of the media itself, no

Strona 98 - RAID 0 – Stripe

Chapter 5: WebPAM655. Click on the by Day, by Week or by Month option.From the dropdown menus, select a start time and a day of the Week or Month, if

Strona 99 - RAID 1 – Mirror

FastTrak TX2200, TX2300 User Manual66Backup your data, replace the physical drive, create a new logical drive and copy your data to it.See “Logical Dr

Strona 100 - Choosing a RAID Level

Chapter 5: WebPAM67Logical DrivesLogical Drive ViewLogical Drive View provides a list of all logical drives currently on the Host PC. To access Logica

Strona 101 - Advantages Disadvantages

FastTrak TX2200, TX2300 User Manual683. Select the option button beside the RAID level you want for your logical drive.WebPAM displays the RAID levels

Strona 102 - Other Logical Drive Features

Chapter 5: WebPAM696. If you want to create a logical drive with unused capacity, enter the assigned (used) capacity in the Logical Drive Size field.T

Strona 103 - RAID Level Migration

FastTrak TX2200, TX2300 User Manual70 11. For RAID 0 logical drives, select a Stripe Block Size of 32 KB, 64 KB, or 128 KB. 64 KB is the default.See “

Strona 104

Chapter 5: WebPAM71Click on the Logical Drive Icon to see all of the information about your new logical drive.Before you can use your new logical dr

Strona 105 - Chapter 7: Support

FastTrak TX2200, TX2300 User Manual72If you attach a physical drive that was initialized using Windows disk management, that drive will be automatical

Strona 106 - System CMOS Issues

Chapter 5: WebPAM73From this screen, you can click on the links to access the Settings, Drive Mapping, Migration, Rebuild, Synchronization, Initializa

Strona 107 - Drive Issues

FastTrak TX2200, TX2300 User Manual2OverviewThe PC which you are using either already contains FastTrak TX2200 or TX2300 RAID Controller card installe

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FastTrak TX2200, TX2300 User Manual74Logical Drive Migration and ExpansionThe Logical Drive–Migration tab enables you to migrate or expand a logical d

Strona 109

Chapter 5: WebPAM754. Click on the free physical drive to select it.Available drives have a black frame. Selected drives have a red frame.5. Click the

Strona 110 - Installation Issues

FastTrak TX2200, TX2300 User Manual764. Click on the free physical drive to select it.Available drives have a black frame. Selected drives have a red

Strona 111 - Performance Tips

Chapter 5: WebPAM77Logical Drive RebuildRebuild refers to the process of repairing a logical drive by reconstruction the data on one of its physical d

Strona 112 - Contact Technical Support

FastTrak TX2200, TX2300 User Manual78Click the respective buttons to pause and resume the Rebuild.Click the Abort button to stop the Rebuild. After an

Strona 113

Chapter 5: WebPAM793. Click on the Rebuild tab in Management View.4. Click on the Disable option.Automatic RebuildAutomatic rebuilding of a logical dr

Strona 114 - Attn: Technical Support

FastTrak TX2200, TX2300 User Manual803. In the Policy dropdown menu, select Fix if you want Synchronization or Redundancy Check if you do not want to

Strona 115 - Limited Warranty

Chapter 5: WebPAM81Logical Drive Synchronization/Redundancy CheckSynchronization refers to an automated process of checking and correcting data and pa

Strona 116 - Your Responsibilities

FastTrak TX2200, TX2300 User Manual82You can monitor Migration progress on the Logical Drive Migration tab. Click the respective buttons to pause, res

Strona 117 - Return Product For Repair

Chapter 5: WebPAM833. Click on the Synchronization tab in Management View.4. Click on the Disable option.Logical Drive InitializationWhen logical driv

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Chapter 1: Introduction3WebPAM SoftwareThe Web-based Promise Array Management (WebPAM) RAID management software offers local management and monitoring

Strona 119

FastTrak TX2200, TX2300 User Manual84To activate an offline RAID 1 logical drive:1. Click on the Logical Drive View icon in Tree View.2. Click on th

Strona 120

Chapter 5: WebPAM85When a Disk Drive FailsThe following will occur when a physical drive fails or goes offline:• The FastTrak Controller’s audible ala

Strona 121

FastTrak TX2200, TX2300 User Manual862. Replace the failed physical drive.3. Rebuild your logical drive.Identify the Failed Physical DriveClick on the

Strona 122 - (below)

Chapter 5: WebPAM874. Select the physical drive you just replaced.5. Click the Start Now button.You can monitor Rebuild progress on the Logical Drive

Strona 123 - Appendix B: Upgrades

FastTrak TX2200, TX2300 User Manual88EnclosuresEnclosure ViewEnclosure View provides a list of all enclosures currently on the Host PC. To access Encl

Strona 124

Chapter 5: WebPAM89The information tab displays the following information:• Enclosure Type – The manufacturer’s model name or number.• Fan Speed – The

Strona 125 - Software Driver Upgrade

FastTrak TX2200, TX2300 User Manual90Spare DrivesA spare drive is a physical drive designated to function as a hot spare drive. This feature is not ap

Strona 126 - Red Hat Enterprise Linux 4.0

91Chapter 6: Technology• About FastTrak, below• Introduction to RAID, below• Choosing a RAID Level (page 94)• Other Logical Drive Features (page 96)Ab

Strona 127 - SuSE Linux ES 9.0

FastTrak TX2200, TX2300 User Manual92RAID 0 – StripeWhen a logical drive is striped, the read and write blocks of data are interleaved between the sec

Strona 128 - WebPAM Upgrade

Chapter 6: Technology93RAID 1 – MirrorWhen a logical drive is mirrored, identical data is written to a pair of disk drives, while reads are performed

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