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Chapter 8: Troubleshooting
• VTrak is Beeping (below)
• LEDs Display Amber or Red (page 256)
• CLU Reports a Problem (page 262)
• WebPAM PROe Reports a Problem (page 263)
• LEDs Display Amber or Red (page 256)
• Event Notification Response (page 265)
• Critical & Offline Disk Arrays (page 280)
• Enclosure Problems (page 283)
• Connection Problems (page 286)
• Unsaved Data in the Controller Cache (page 289)
This Chapter covers troubleshooting procedures for VTrak.
VTrak is Beeping
VTrak’s audible alarm has four sound patterns:
• Beep. Beep. Beep. – Indicates that a disk array is rebuilding
• Beep-beep, beep-beep, beep-beep. – Indicates that a disk array is critical
• Beep-beep-beep. Beep-beep-beep. – Indicates a problem with a field
replaceable unit (FRU)
• 10 second continuous beep – Indicates that a disk array is offline
See “Critical & Offline Disk Arrays” on page 280.
See “Back of Enclosure” on page 259 for more information on FRUs.
- M200f, M200i, M200p 1
- Copyright 2
- Trademarks 2
- Recommendations 2
- Contents 3
- Overview 10
- Controller 11
- Features and Benefits 12
- Chapter 1: Introduction 13
- Specifications 14
- M300f/i/p, M200f/i/p 16
- FCC Statement 17
- Chapter 2: Installation 19
- VTrak M500f 20
- Install Disk Drives 24
- WARNING: 25
- Counter-sink screws only 25
- Drive Numbering 27
- FC 1 FC 2 28
- SCSI Direct Attached Storage 32
- Connect the Power 34
- Chapter 3: Setup 37
- M200f/p) 38
- Management Port 41
- VTrak Setup with WebPAM PROe 49
- Language Selection 52
- Create a Disk Array 53
- Additional Logical Drives 62
- Log-out of WebPAM PROe 62
- Log-in/Log-out 69
- 4. Click the Login button 70
- Graphic User Interface 72
- Item Function 73
- Storage Network 74
- Contact Us 74
- Tree View 75
- Subsystems 76
- Subsystem 77
- Subsystem Events 78
- Background Activities 79
- Scheduler 80
- Administrative Tools 83
- User Information 84
- User Settings – Administrator 84
- User Settings – User 84
- User Event Subscription 85
- User Password – Administrator 87
- User Password – Users 87
- Create a User 87
- Delete a User 88
- User Sessions 89
- Fibre Channel Node 92
- Fibre Channel Port 92
- Fibre Channel Port Settings 93
- Fibre Channel Statistics 93
- Fibre Channel SFP 94
- VTrak M-Class Product Manual 100
- SCSI Management 103
- SCSI Target Information 104
- Storage Services 105
- LUN Map – SCSI 107
- Software Management 108
- Web Server 110
- Firmware Update 116
- Restore Factory Defaults 116
- Clear Statistics 116
- Shutdown and Restart 117
- Controllers 118
- Controller Statistics 121
- Controller Settings 121
- Enclosures 122
- Identify Enclosure 123
- Enclosure Settings 125
- Physical Drives 127
- Identify a Physical Drive 128
- Physical Drives Settings 128
- Physical Drive 129
- Physical Drive Settings 131
- Physical Drive Media Patrol 133
- Disk Arrays 134
- Create a Disk Array – Express 135
- Disk Array 138
- Disk Array Information 139
- Disk Array Status 140
- Disk Array Settings 140
- Create a Logical Drive 141
- Delete a Logical Drive 142
- Disk Array Migration 143
- Disk Array Rebuild 144
- Transition 145
- Logical Drives 146
- Logical Drive Status 147
- Logical Drive 148
- Logical Drive Settings 149
- Logical Drive Initialization 150
- Logical Drive Synchronization 151
- Logical Drive PDM 152
- Logical Drive Check Table 152
- Spare Drives 153
- Create Spare Drive 154
- Delete Spare Drive 155
- Spare Drive 156
- Spare Drive Settings 157
- VTrak Status Indicators 159
- Drive Status Indicators 161
- Audible Alarm 162
- CLU Connection 163
- Exit the CLU 165
- CLU Function Map 166
- C, continued 167
- E, continued 168
- I, continued 169
- L, continued 170
- P, continued 171
- S, continued 172
- U, continued 174
- Quick Setup 175
- Subsystem Management 175
- System Date and Time 176
- Controller Management 176
- Physical Drive Coercion 177
- Enclosure Management 178
- Enclosure Status 178
- Batteries 180
- Physical Drive Management 181
- Command Queuing 182
- Advanced Information 182
- Physical Drive Statistics 182
- Locate Physical Drive 183
- Disk Array Management 184
- Advanced 185
- Delete a Disk Array 186
- Migration 188
- Predictive Data Migration 188
- Locate Disk Array 189
- Logical Drive Management 191
- Initialization 192
- Redundancy Check 192
- Network Management 193
- Fibre Channel Management 194
- Logged-in Devices 195
- Port Settings 195
- Port SFP 195
- Fibre Channel Initiators 196
- Sessions 198
- Delete a CHAP 199
- Add a CHAP 199
- Background Activity 201
- Background Activity Settings 202
- Event Viewer 203
- Spare Drive Management 204
- Create New Initiator 206
- LUN Mapping (SCSI) 207
- User Management 208
- Delete User 209
- Webserver 211
- SNMP Trap Sinks 212
- Flash through TFTP 213
- Firmware Update – WebPAM PROe 219
- Restart VTrak 220
- Firmware Update – CLU 221
- Chapter 6: Maintenance 223
- Replace SEP – M500f/i/p 237
- Introduction to RAID 241
- RAID 0 – Stripe 242
- RAID 1 – Mirror 243
- RAID 1E – Enhanced Mirror 244
- RAID 10 – Mirror + Stripe 246
- RAID 50 Axles 247
- Choosing a RAID Level 249
- Advantages Disadvantages 250
- Stripe Size 252
- Sector Size 252
- Cache Policy 253
- Capacity Coercion 254
- Hot Spare Drive(s) 255
- RAID Level Migration 256
- Increase Redundancy 257
- Capacity Performance Add Lose 257
- Media Patrol 258
- PDM Triggers 259
- Chapter 8: Troubleshooting 263
- LEDs Display Amber or Red 264
- CLU Reports a Problem 270
- WebPAM PROe Reports a Problem 271
- Event Notification Response 273
- Event Action 274
- When a Disk Drive Fails 288
- With a Hot Spare Drive 288
- Without a Hot Spare Drive 289
- Rebuild Operation 289
- Enclosure Problems 291
- Connection Problems 294
- Serial Connections 295
- Network Connections 296
- Chapter 9: Support 299
- Contact Technical Support 301
- United States 302
- Europe, Africa, Middle East 302
- Attn: Technical Support 303
- Limited Warranty 304
- Returning Product For Repair 305
- 1 2 3 4 5 307
- SNMP MIB Files 308
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