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SuperTrak EX
Series User M
anual
iv
1
2
3
4
5
6
7
8
9
...
323
324
EX4650, EX8650
1
EX8654, EX8658
1
Copyright
2
Trademarks
2
Recommendations
2
Contents
11
Chapter 1: Introduction
15
Product Overview
16
Operating System Support
17
Browser Support
18
Key Features and Benefits
18
Specifications
20
Chapter 2: Installation
21
Installing the SuperTrak Card
23
Scenario 5: SAS Expanders
30
Choosing the Physical Drives
31
Installing the CLI
37
Installing onto Linux
43
Installing WebPAM PRO
52
Internet Browser
53
Setting up WebPAM PRO
74
Chapter 3: Installing Drivers
77
Driver Installation Media
78
Linux and FreeBSD
79
Windows Server 2008
80
Existing System
81
Windows Vista
82
Windows Server 2003
84
Windows XP
86
New OS Installation
88
Fedora Core 6
89
Fedora Core 7, 8
90
SLES 10, 10 SP1, 10 SP2
92
Miracle Linux 4
93
FreeBSD 6.1, 6.2, 6.3, 7.0
94
SuperTrak BIOS
99
Accessing the Main Menu
102
Selecting a Controller
103
Managing Physical Drives
104
Managing Disk Arrays
106
Creating a Disk Array
107
Deleting a Disk Array
108
Changing Disk Array Settings
108
Rebuilding a Disk Array
108
Managing Logical Drives
109
Creating a Logical Drive
110
Initializing a Logical Drive
111
Deleting a Logical Drive
112
Managing Spare Drives
113
Changing Spare Drive Settings
114
Deleting a Spare Drive
115
Viewing Background Activity
116
Managing the Event Log
117
Clearing the Event Logs
118
Working with Time Sync
119
Using the Miscellaneous Menu
120
Logging into WebPAM PRO
123
Logging in over the Network
124
Login Screen
125
Accessing the Interface
126
Using the Header
127
Using Tree View
127
Using Management View
128
Choosing a Display Language
129
Viewing the Event Frame
129
Saving the Event Frame
130
Deleting the Event Frame
130
Viewing the Storage Network
130
Logging out of WebPAM PRO
131
Managing Users
132
Making Your Own User Settings
133
Changing a User’s Password
133
Changing Your Own Password
133
Creating a User
134
Deleting a User
134
6. Click the Submit button
135
Adding a Subsystem or Host
136
In-Band versus Out-of-Band
137
Deleting a Subsystem or Host
137
Setting User Privilege
138
Managing Software Services
140
Restarting the Tomcat Server
141
Setting up Email Service
141
Setting up Extended SMTP
142
Sending A Test Email Message
142
Changing CIM Client Settings
143
Changing CIM Server Settings
143
Managing the Host
144
Managing the Subsystem
145
Clearing Statistical Data
146
Updating the Firmware
146
Checking Subsystem Health
147
Viewing the Runtime Event Log
148
Saving the Runtime Event Log
148
Viewing the NVRAM Event Log
149
Saving the NVRAM Event Log
150
Clearing the NVRAM Event Log
150
Running Background Activities
152
Running Media Patrol
152
Running PDM
152
Viewing Scheduled Activities
153
Scheduling an Activity
153
Deleting a Scheduled Activity
155
Viewing System Configuration
155
Managing the Controller
156
Viewing Controller Statistics
158
Making Controller Settings
158
Clearing an Orphan Watermark
159
Viewing Battery Information
159
Silencing the Buzzer
160
Making Buzzer Settings
160
Testing the Buzzer
160
Viewing Buzzer Information
161
Managing Enclosures
162
Promise Enclosures
164
Adjustable Items
165
Viewing the SMART Log
167
Making SMART Log Settings
169
Making Disk Array Settings
178
Migrating a Disk Array
181
Running PDM on a Disk Array
183
Transitioning a Disk Array
184
Locating a Logical Drive
187
Logical Drive Status
188
Logical Drive Synchronization
188
Running Redundancy Check
190
Creating a Spare Drive
193
Deleting Spare Drive
194
Making Spare Drive Settings
194
Running Spare Check
195
Opening the CLI on Windows
199
To open the CLI:
200
1. Open a terminal window
200
Table of Supported Commands
201
Notes and Conventions
203
List of Supported Commands
204
Examples
208
Options
226
Introduction to RAID
241
RAID 0 – Stripe
242
RAID 1 – Mirror
243
RAID 1E – Enhanced Mirror
244
RAID 10 – Mirror / Stripe
247
RAID 50 Axles
249
RAID 60 Axles
252
Choosing a RAID Level
254
Choosing Stripe Block Size
258
Choosing Sector Size
258
Choosing Cache Policy
259
Capacity Coercion
260
Initialization
261
Hot Spare Drive
262
RAID Level Migration
262
Delete and Recreate
268
Media Patrol
269
Transition
270
Automatic Transition
272
Manual Transition
272
Chapter 8: Troubleshooting
275
Global LED Display
276
Direct LED Display
276
Opening WebPAM PRO
279
What to Look For
279
Salvaging Physical Drives
283
Rebuilding with WebPAM PRO
284
Rebuilding with SuperBuild
285
Cache Battery Does Not Charge
286
Chapter 9: Support
287
Drive Issues
288
Post-Installation
290
Contacting Technical Support
291
Attn: Technical Support
293
Limited Warranty
294
Your Responsibilities
295
(below)
302
Appendix B: Upgrades
303
Updating WebPAM PRO
304
Installing the BBU
306
Schematic Diagrams
309
LED activity = Low
310
Aggregate LED Display
311
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