Version 5a ©2002 Promise Technology, Inc. All Rights Reserved. Offline Array Recovery Procedures SuperTrak SX6000 and UltraTrak This document describ
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 10 of 34 151 UltraTrak RM15000 (above). Channels are numbered left to
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 11 of 34 Warnings • Do not substitute third-party disk utilities, be
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 12 of 34 Promise Array Management If you are running Promise Array Mana
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 13 of 34 Automatic Rebuild When automatic rebuilding begins, the disk d
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 14 of 34 Other Components The focus of this document is correcting arra
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 15 of 34 Case 1: Array goes OFFLINE during rebuilding. This procedure i
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 16 of 34 Case 2: After reboot, the array again goes OFFLINE during rebu
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 17 of 34 Recovery Procedure for Case 2 Warning This procedure may resu
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 18 of 34 Alternative Recovery Procedure for Case 2 This procedure appli
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 19 of 34 Case 3: Array goes offline due to a general power problem. 1.
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 2 of 34 User intervention is always required when multiple drives have
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 20 of 34 Case 4: Array goes OFFLINE due to a disk power problem. Warnin
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 21 of 34 Case 5: Array goes OFFLINE because the wrong disk was removed
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 22 of 34 Case 6: Array goes OFFLINE for an unknown reason. 1. Reboot t
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 23 of 34 SuperTrak BIOS Recovery Procedure Recovery Requirements This
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 24 of 34 Obtain information on the current array 1. To access the Prom
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 25 of 34 SuperBuild Array Utility 1.10 (c) 2001 Promise Technology, Inc
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 26 of 34 Delete the current array 1. From the Main menu, press 4 to se
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 27 of 34 Create a new array 1. With the Main Menu on your screen, pres
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 28 of 34 Warning If you leave Initialize Array ON, all of your data w
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 29 of 34 UltraTrak Recovery Procedure Recovery Requirements This proce
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 3 of 34 Warnings • Many of the procedures in this document involve da
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 30 of 34 Obtain information on the current array RAID Level 1. On the
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 31 of 34 Note You cannot obtain Stripe Block Size or Gigabyte Boundar
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 32 of 34 Delete the current array 1. On the UltraTrak front control pa
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 33 of 34 Create a new array 1. After deleting the array, the interfac
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 34 of 34 5. At Add/Remove Drives, press SEL. Press to mark a free d
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 4 of 34 Notification and Diagnosis When a disk drive encounters a probl
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 5 of 34 Automatic Rebuild SuperBuild Array Utility 1.10 (c) 2001 Promis
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 6 of 34 SuperBuild Array Utility 1.10 (c) 2001 Promise Technology, Inc.
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 7 of 34 Testing a Disk Drive The diagnostic programs from the disk driv
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 8 of 34 UltraTrak If an array problem arises during routine computer op
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a 9 of 34 Remove a Disk Drive for Testing The most important part of test
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